We live in the information age where essentially instantaneous communications e.g. email and text messaging, are a way of life. In business, the ever-present email has to some extent, replaced the formal memorandum as the main medium for transferring information.
Unfortunately, the same care, attention to detail and application of rules and conventions for writing and presentation, which are used for formal documents, are often missing in email messages. The email has become so important in our normal business and there is so much potential for getting it wrong and creating potentially serious problems, that it requires a separate, critical review.
If you are working in a company, paying attention to the following points can make your emails more effective and efficient.
